Find answers to common questions about using Metride.
Yes. Route finding and the station database are stored locally on your device, so you can search routes and check fares fully offline. Some features like live map updates or background sync may require a brief internet connection.
Location access is used to:
Your location is used only when these features are active and is not continuously tracked.
Please ensure Metride has Background Location and Notification permissions enabled.
On some Android devices, aggressive battery optimization may stop alarms from running. We recommend excluding Metride from battery optimization in your system settings.
We regularly update station and route data. If you notice a new station or a route change, contact us and we’ll verify and update it as quickly as possible.